Items can be viewed in Basildon, Essex prior to purchase. Please contact us by email / phone to arrange a mutually convenient date and time.
Shipping Policy
Orders received by 4pm are dispatched the following day and will be with you within a further 48 hours for all destinations within the UK.
No delivery charges apply for UK destinations, please contact us directly for enquiries regarding international destinations.
We use a selection of carriers in including Royal Mail / Parcelforce, DPD, and UPS.
Returns Policy
100% Satisfaction Guarantee Return Policy
Please email us within 14 days of receiving the merchandise if you are not 100% satisfied. We will reply by email with instructions on how to return the item. We will ask that you arrange and pay for the shipping back to us, though this will be refunded if the problem was on our side (including transit issues).
Returned item must be received by us in the condition it was sent, unless it was damaged in transit.
We will provide full refund minus any shipping costs, or a product exchange if this is preferable.
Privacy Policy
We take Privacy issues very seriously. We are very careful with personal details. We fully support the General Data Protection Regulation (GDPR) which came into force on 25th May 2018. We have taken all the necessary steps to comply with the rules.
We do not share your personal information with any third parties, other than shippers and payment service providers, for the purpose of order fulfilment. If ever requested by local authorities, for the purpose of lawful business practice, we would need to share any information they request.
We have in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect from you.
In line with other websites we make use of cookies to collect data which allows us to improve the services we offer. With any information we use, our clients best interests are always thoughtfully considered.
We use cookies for the following purposes:
(a) authentication – we use cookies to identify you, if you have chosen to, when you checkout on our website.
(b) personalisation /preferences – we use cookies to store your region, so you shouldn’t need to reselect for each visit. We also use a cookie to remember your email address on forms on our website.
(c) statistics – these cookies help us to understand how visitors interact with websites by collecting and reporting information anonymously.
(d) marketing – these cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.
(e) cookie consent – we use cookies to store your preferences in relation to the use of cookies more generally.
Full details of cookies stored on your device can be found in the Cookie Declaration below.